Step 2 : Refer to the following link to download the drivers for the scanner. Un-install and follow the prompted steps. Windows key + X and select Device Manager. Method 2: Go to the manufacturer’s website and download the appropriate drivers. Hardware troubleshooter to run the troubleshooter. Hardware Troubleshooter in the Search option. Troubleshooting and click Troubleshooting under Settings. Windows key + C on your keyboard to show the Charms bar. You might be able to solve some problems by running a troubleshooter that will automatically fix some common issues with hardware.įollow the steps to run the troubleshooter: Method 1: Run the hardware troubleshooter. If there is a yellow triangle with an exclamation mark in it, then it indicates that there are some issues with it.Īlso, we have found that Canoscan LiDe20 scanner Properties and check if the device is working properly under Device Status. Windows key + R and type devmgmt.msc and press Enter to open the Let us work together to resolve this issue.Ĭheck if the scanner is working properly in the Device Manager. I see that Windows 8 Pro doesn’t recognize Thank you for posting this question on Microsoft Community Forums.
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